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Ninety nine percent of all internet related problems can be solved by following these simple steps.  First, unplug the power from your modem for 30 seconds.  After plugging it back in, reboot (power off and power back on) your computer.  If you still cannot connect to the internet, please call the High-Speed Technical Support number listed below.

High Speed Technical Support         1-888-394-4772
 

If a problem arises with your digital phone service, try these two simple steps and see if the problem is corrected.  First, check and make sure there are no phones off the hook, then unplug the power from your modem for 30 seconds, and plug it back in.  If the problem still exists, please call the High-Speed Technical Support number listed below.


Digital Phone Technical Support       1-800-810-9846
 
Your customer service experience should be a pleasant one.  When calling for assistance, make note of the date, time, and the name of the customer service representative.  If you feel that you did not receive adequate assistance please contact us with this information.
                                     
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