*Speeds are based on account configurations. Actual throughput can
vary.
Why Choose ElbertonNET?
Besides being an innovative leader, ElbertonNET
is a part of your community. We have local employees to answer your
questions and assist you with technical support (ElbertonNET does not
outsource our customer service to companies outside of the U.S.). We
also stand behind our service and will provide service calls to
maintain/repair our equipment at no additional charge. We are proud to
be a part of the community and are committed to giving exceptional
service to those who live here.
Frequently Asked Questions
What are the benefits of having ElbertonNET
High-Speed Internet?
ElbertonNET High-Speed Internet is fast, reliable and always-on. It
makes it easier to pay bills, view photos, and download music because
it's much faster than dial-up service.
What do I do if my Internet service is not
working?
Ninety-nine percent (99%) of all Internet-related problems can be
solved by following these simple steps. First, unplug the power from
your modem for 30 seconds. After plugging it back in, reboot your
computer. If you still cannot connect to the Internet, please call
customer service at 706-213-FAST.
How many e-mail addresses can I have with
ElbertonNET High-Speed Internet?
With ElbertonNET High-Speed Internet, you can have up to three
e-mail addresses per account, which allows each member of your family to
have their own personal e-mail address.
What type of equipment do I need in order to
get ElbertonNET High-Speed Internet?
Modem: Provided by ElbertonNET
Computer Operating System: Microsoft Windows XP or higher, or Apple OSX.
Hardware: Ethernet card.
How secure is the connection?
Our customers are protected from outside virus and hacking attempts
by our network center firewall.
If I share my connection, can all computers be online at the same
time?
Using a home networking router, multiple users can be online at the
same time.
How do I sign up?
To sign up, simply call 706-213-FAST. One of our friendly customer
service representatives will be happy to assist you.
How We Deliver!
ElbertonNET delivers High-Speed Internet using state of the
art technology. Your home is connected to our network through a cable
modem that is provided by ElbertonNET. Data transmissions from that
modem are sent over a coaxial cable line from your home to a network
interface device, or node, positioned at strategic locations throughout
our network. That node converts your data into light, which is then
transmitted over fiber optic cable to our network operations center in
Elberton. At that point, your data is transmitted to the public Internet
to the destination that you specified in your application. The process
is reversed for downloads from the Internet to your computer. All of
these transmissions of data are handled in micro-seconds, providing you
with the highest Internet access speeds available in our community.
Internet Pricing:
(Pricing does not include Cable TV)
BROADBAND 3.0 with Cable TV
3 Mbps
Downloads....................................................................................
$37.95
BROADBAND 6.0 with Cable TV
6 Mbps
Downloads....................................................................................
$48.95
BROADBAND 9.0 with Cable TV
9 Mbps
Downloads....................................................................................
$59.95
BROADBAND 3.0 without Cable TV
3 Mbps
Downloads....................................................................................
$48.95
BROADBAND 6.0 without Cable TV
6 Mbps
Downloads....................................................................................
$59.95
BROADBAND 9.0 without Cable TV
9 Mbps
Downloads....................................................................................
$71.95
